Terms of Service

1. Acceptance of Terms

By accessing or using RetroRail, you agree to these Terms of Service. If you use RetroRail on behalf of an organization, you represent that you have authority to bind that organization to these terms.

2. Service Description

RetroRail provides software and AI-powered tools for running retrospectives, grouping feedback, and tracking action items in team collaboration workflows.

3. Accounts and Workspace Responsibility

• You are responsible for all activity under your account or workspace.
• You must keep credentials secure and notify us of suspected unauthorized access.
• You are responsible for ensuring users in your workspace comply with these terms.

4. Acceptable Use

You may not misuse RetroRail, including by attempting unauthorized access, reverse engineering protected components, introducing malicious code, or using the service in violation of applicable laws.

5. Customer Data

You retain ownership of your data. You grant us the rights needed to host, process, and transmit your data solely to provide and improve RetroRail in accordance with these terms and our Privacy Policy.

6. Billing and Subscription

Paid plans are billed on the schedule presented at checkout. Fees are non-refundable except where required by law. We may change pricing with advance notice for future billing periods.

7. Intellectual Property

RetroRail, including software, branding, and related materials, is protected by intellectual property laws. These terms do not grant you ownership of our intellectual property.

8. Disclaimers

RetroRail is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, RetroRail will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill resulting from your use of the service.

10. Termination

You may stop using the service at any time. We may suspend or terminate access if these terms are violated or if required to protect the service, users, or legal compliance.

11. Changes to Terms

We may modify these terms from time to time. Continued use of RetroRail after changes become effective means you accept the updated terms.